Alien Hosts supports the uncensored flaw of information, ideas,
and images over the Internet. Alien Hosts also does not actively
monitor subscriber's activity under normal circumstances. Similarly,
Alien Hosts does not actively monitor subscriber of any web sites,
emails transmission, newsgroups, or other materials, which are
created or accessible over or through the service, except for
certain proprietary web sites. However, Alien Hosts reserves all
rights to remove any materials that, in our sole discretion, may
be illegal, may subject us to liability, or which may violate
this Terms of Service. Alien Hosts may cooperate with legal authorities
and/or third parties in the investigation of any suspected of
alleged crime or civil wrongdoing. Your violation of this Terms
of Service may result in service suspension or immediate service
termination without prior notice. Under such circumstances, no
refund or pro-rated refund will be made for all payments.
Section 1: Illegal Activities:
a) All services of Alien Hosts may not be used for illegal purposes,
or in support of illegal activities. Alien Hosts reserves the
rights to cooperate with legal authorities and/or injured third
parties in the investigation of any suspected crime or civil wrongdoing.
Therefore, subscriber agrees that Alien Hosts may disclose any
or all subscriber information including assigned IP addresses,
account history, account use, account information or others necessary
details to any law enforcement agent who makes a written request
without further consent or notification to the subscriber. In
addition, Alien Hosts shall have the rights to either suspend
or terminate all subscriber's services under such circumstance
without prior notice to the subscriber.
b) Subscriber understands the use of Alien Hosts service to harm,
or to attempt to harm, minors in anyway, including, adult materials,
child pornography and any materials related to pornographic will
result in immediate service termination of the offending Alien
Hosts account without prior notice to the subscriber.
Section 2: Payment:
a) Establishment of any Alien Hosts service is dependent upon
payment receipt by Alien Hosts of stated charges. Subscriber understands
the subsequent payments are due on the anniversary date of the
month for that month's service or on the anniversary state of
the year for that year's service. The above statement applies
to all accounts and services provided by Alien Hosts.
b) Subscriber understands any services provided by Alien Hosts
will be suspended on account that reaches 5 business days past
due and service will be interrupted on account that reach 7 business
days past due. Service interrupted for non-payment is subject
to a $25 reconnect charge. Accounts that are not paid by due date
will not be charged for any late fees. Subscriber agrees under
such circumstance the backup of the account; including web data,
emails, web files, databases, and any other materials that subscriber
may have in any Alien Hosts's servers will not be provided.
c) All overcharges or billing disputes will be refunded upon
Alien Hosts' knowledge. Subscribers agrees that it is the subscriber's
responsibility to report any overcharges and billing reputes within
15 days of the time the dispute occurred.
d) Alien Hosts will not intent or to charge the subscriber's
if the subscriber over uses the allocated web space, data transfer,
or any other application that include in the service package.
Alien Hosts will give 2 advanced notices by sending emails to
the latest subscriber's email address that the subscriber has
in the account. Subscriber understands that it is the subscriber's
responsibility to keep the information up to date. Alien Hosts
allows subscriber to communicate with Alien Hosts for further
solutions with an additional of 24 hours or 1 calendar day after
the second notice. Subscriber understands the subscriber account
is subject to a service termination after this additional period.
Section 3: Unsolicited Commercial Email:
a) Alien Hosts takes a zero tolerance approach to the sending
of Unsolicited Commercial Email (as known as "UCE")
or SPAM over our network. Very simply this means that customers
of Alien Hosts may not use or permit to use our network to transact
UCE. Customers of Alien Hosts may not host, or permit hosting
of, sites or information that is advertised by UCE from other
networks. Violation of this policy carry severe penalties; including
immediate termination of service without prior notice.
b) Subscriber understands that if the subscriber's account is
subject to a SPAM or UCE complaint, the subscriber's account will
be suspended when it is being questioned and investigated. A notification
will be sent prior to the suspension.
c) Service suspended due to the subject to SPAM or UCE complaint
will result a service suspension and cancellation charge with
not more than $25.
Section 4: Services and Usage:
a) Subscriber agrees that data transfer ("bandwidth")
and disk usage shall not exceed the number of megabytes per month
for the services ordered by subscriber on the order form. Alien
Hosts will monitor subscriber's bandwidth usage and disk usage.
Please refer to this Terms of Service; Section 2d for more information.
b) If Alien Hosts takes any corrective action under this section,
subscriber shall not be entitled to a refund of any fees paid
in advance prior to such action.
Section 6: Network Security and Performance:
a) Users are prohibited from violating or attempting to violate
the security of the Alien Hosts's network. Violations of system
or network security may result in civil or criminal liability.
Alien Hosts will investigate occurrences, which may involve such
violations and may involve, and cooperate with, law enforcement
authorities in prosecuting users who are involved in such violations.
b) Alien Hosts reserves the right to suspend network access to
any subscriber if in the judgment of the Alien Hosts network administrators
the customer's server or accounts is the source or target of the
violation of any terms in this Terms of Service or for any other
reason which Alien Hosts chooses.
c) Subscriber agrees if inappropriate activity is detected, all
accounts of the subscriber in question will be suspended until
an investigation is complete. Prior notification to the subscriber
is not assured. In extreme cases, law enforcement will be contacted
regarding the activity. The subscriber will not be credited for
the time the customer's machines or accounts were suspended.
d) Subscriber agrees that the use of the Alien Hosts service
for any activity, which affects the ability of other people or
systems to use Alien Hosts's services or the Internet may result
in service termination. This includes "Denial of Service"
(DOS) attacks against another network host or individual user.
e) Interference with or disruption of other network users, services
or equipment is prohibited. A subscriber may not, through action
or inaction, allow others to use their account for illegal or
inappropriate actions. A subscriber may not permit their account,
through action or inaction, to be configured in such a way that
gives a third party the capability to use their account in an
illegal or inappropriate manner. Unauthorized entry and/or use
of another company and/or individual's computer system will result
in immediate account termination. Alien Hosts will not tolerate
any subscriber attempting to access the accounts of others, or
penetrate security measures of other systems, whether or not the
intrusion results in corruption or loss of data.
f) Subscriber agrees that to use any third party monitoring software
or security software to auto-generate traffic; including scan,
ping, send ICMP requests, packets, or any automated electronics
traffic to the server without proper written authorization of
Alien Hosts is a violation of this Terms of Service. Subscriber
or any third parties which involve above action must request and
obtain legal and proper authorization from any Alien Hosts's system
administrators or technicians.
Section 6: Subscriber's Responsibility:
a) Alien Hosts reserves the right to amend its policies at any
time. All Sub-Networks, shared hosting account holder, resellers,
and managed servers of Alien Hosts must adhere to the above policies.
Failure to follow any term or condition will be grounded for immediate
termination. You will be held responsible for the actions of your
clients in the matter described on these terms and conditions.
Therefore, it is in your best interest to implement a similar
or stricter terms and conditions or otherwise called Acceptable
Terms of Use Policy.
b) After five calendar days of account activation, you and your
users must access your web site by using the domain name you used
when you purchased the service in order to calculate the bandwidth
usage correctly. We, allow subscribers to access their web sites
through a temporary "UserDir" or "Preview Link"
from our servers' hostnames, but with the limitation of five calendar
days after signup date. Violations of this policy carry severe
penalties, including termination of service without prior notice.
c) No SSH access is included on our plans page but not limited
to dedicated servers and all clients should be aware of this policy
before they open an account with us. This policy is to ensure
that no clients have command line access to our servers in this
shared hosting environment. This gives us improved server security
and performance.
d) It is the subscriber's responsibility to let Alien Hosts know
the latest contact information. Subscriber agrees by not doing
so, Alien Hosts will not held liable for the lack of communication
in case of server failure, immediate service termination, or account
suspension. Subscriber also understands it is the subscriber's
responsibility to use an email address that its network is located
outside of Alien Hosts network.
e) Distribution and/or posting of copyrighted or the aforementioned
infringements will not be tolerated.
Section 7: Internet Relay Chat ("IRC"):
a) It is absolutely forbidden to host an IRC server that is part
of or connected to another IRC network or server. Accounts or
scripts found to be connecting to or part of these networks will
be immediately removed from our network without notice.
Section 8: Others:
a) Alien Hosts subscribers will be held responsible and accountable
for any activity by third parties, using their account that violates
guidelines created within this Terms of Service.
b) Subscriber acknowledges that the service provided is of such
a nature that service can be interrupted for many reasons other
than the negligence of Alien Hosts and that damages resulting
from any interruption of service are difficult to ascertain. Therefore,
subscriber agrees that Alien Hosts shall not be liable for any
damages arising from such causes beyond the direct and exclusive
control of Alien Hosts. Subscriber further acknowledges that the
company's liability for its own negligence may not in any event
exceed an amount equivalent to charges payable by subscriber for
services during the period damages occurred. In no event shall
the company be liable for any special or consequential damages,
loss or injury.
You, as the Customer, are solely responsible for the content
stored on and served by your Alien Hosts service.
Alien Hosts reserves the right to revise, amend, or modify
this TOS and our other policies and agreements at any time and
in any manner.